business | leadership lectures
Beyond the First Visit: Marketing Strategies That Drive Lifelong Patient Growth
Patrick Casey
Jamie Gallo
Amol Nirgudkar
Amanda Swindle
Beyond the First Visit: Marketing Strategies That Drive Lifelong Patient Growth
Attracting new patients is only the beginning. The most powerful growth lever in your practice is maximizing every lead. Learn how leading practices convert more calls, clicks, referrals, and patient interactions into booked appointments while creating meaningful patient connections. Explore proven strategies for engaging both new and existing patients, leveraging the Orahh Care Dental Community, and creating seamless experiences that drive practice growth.
Friday, December 4
1:45 pm – 3:00 pm
1:45 pm – 3:00 pm
Patrick Casey
Jamie Gallo
Amol Nirgudkar
Amanda Swindle
Building Relationships that Drive Better Patient Care and Practice Growth
Lauren Schmidt
Julie Thomas
Taylor Stevenson
Tara Richwine
Building Relationships that Drive Better Patient Care and Practice Growth
Relationships are the foundation of specialty practice success. Join your Specialty support team, supported Specialists and their operational partners for discussions regarding strategies for building strong partnerships with GPs and teams that create quality care opportunities, how Specialty practices have utilized proven Heartland Dental Specialty systems to elevate the patient experience, strengthen care coordination, and drive sustainable growth.
Friday, December 4
3:30 pm – 4:45 pm
3:30 pm – 4:45 pm
Lauren Schmidt
Julie Thomas
Taylor Stevenson
Tara Richwine
Building Your Dream Team: Exceptional Teams Start with Intentional Leadership
Amanda Langhorne
Building Your Dream Team: Exceptional Teams Start with Intentional Leadership
Learn how effective coaching can transform everyday team interactions into opportunities for growth. Create clarity, communicate consistently, celebrate wins, and use challenges to build stronger skills and stronger teams - all in service of an exceptional patient experience.
Saturday, December 5
2:00 pm – 3:15 pm
2:00 pm – 3:15 pm
Amanda Langhorne
Keeping Score: The New Patient Flow Playbook
Zach Cherry
Spencer Jones
Keeping Score: The New Patient Flow Playbook
Tired of looking in five different places to understand what's happening in your office? The New Patient Flow Playbook brings Marketing and Operations together into one simple monthly view of patient flow performance. Learn how to quickly identify opportunities, understand what's driving results, and focus your team's efforts on the actions that will have the greatest impact on attracting, scheduling, and converting new patients. This session is offered exclusively to Regional Managers of Operations.
Friday, December 4
3:30 pm – 4:45 pm
3:30 pm – 4:45 pm
Zach Cherry
Spencer Jones
The Power of a Plan: Designing Your Financial Future
Travis Franklin
Ryan Lange, CFA, CAIA
Steven Hyatt, DMD
The Power of a Plan: Designing Your Financial Future
A successful career isn't built one year at a time; it's built through intentional planning. Join this session for a discussion on the value of creating a comprehensive financial plan. Learn what goes into the planning process, how to align personal and professional goals, and why so many doctors have found long-term value in taking advantage of this complimentary resource. Whether you're early in your ownership journey or planning for the next stage of your career, you'll leave with practical insights to help shape your financial future.
Friday, December 4
3:30 pm – 4:45 pm
3:30 pm – 4:45 pm
Travis Franklin
Ryan Lange, CFA, CAIA
Steven Hyatt, DMD
Unleash Your Inner Superhero
Ryan Estis
Unleash Your Inner Superhero
Explore how trust, communication, and influence drive team performance, while learning to navigate change and conflict with confidence rather than avoidance. Leave inspired to lead above the day-to-day, strengthen relationships, and recognize that your greatest superpower is helping others reach their full potential.
Friday, December 4
1:45 pm – 3:00 pm
1:45 pm – 3:00 pm
Ryan Estis
Work Smarter: Using AI to Drive Better Decisions, Experiences, and Results
Robert (RJ) Jerome
Nathan Williams
Work Smarter: Using AI to Drive Better Decisions, Experiences, and Results
AI is meaningfully changing how work gets done at Heartland Dental and our supported practices. It isn’t replacing people; it’s helping great teams perform at an even higher level. Hear real examples of how AI is helping to reduce routine work, uncover missed opportunities, and improve decision-making. Discover how Heartland Dental is pairing Enterprise AI capabilities with team member ingenuity to unlock new ways of working and drive better outcomes.
Saturday, December 5
2:00 pm – 3:15 pm
2:00 pm – 3:15 pm
Robert (RJ) Jerome
Nathan Williams