Agenda

Offerings & times subject to change.
All times EST.

Thursday, December 4

Operations Managers, Directors & Mentors Meeting

8:00 am5:00 pm

Meetings for Regional Operations Managers, Directors and Mentors

Conference Check-In

4:00 pm10:00 pm

Skip the lines by checking into the conference after you settle in at the hotel.

Private Stockholder Check-in

4:00 pm10:00 pm

Exclusive check in for Heartland Dental Stockholders

Friday, December 5

Conference Attendee Breakfast

7:00 am8:15 am

Conference Attendees scan badge for entrance

Heartland Dental Photo Studio

7:00 am7:00 pm

Professional headshots available for Heartland Dental attendees. *Select times will be posted at the Studio.

Private Stockholder Check-in

7:00 am8:30 am

Exclusive check in for Heartland Dental Stockholders

Registration | Information Desks

7:00 am7:30 pm

Supplier Showcase

7:00 am7:30 pm

Visit and engage with more than 60 exhibitors representing strategic trusted partners and Support Office teams throughout the conference.

State of the Company

8:30 am10:15 am

The 2025 Winter Conference launches with a powerful State of the Company address by Dr. Rick Workman, Founder and Executive Chairman and Pat Bauer, President and CEO. In this exclusive session for Heartland Dental supported doctors and leaders, Heartland Dental’s senior leaders will reflect on the milestones we’ve achieved together and unveil bold new initiatives that will continue to empower us to rise to new heights in 2026 and beyond.

Attendee Break

10:15 am11:00 am

The Modern-Day Dental Exam

11:00 am12:20 pm

Going digital is more than a tech upgrade — it’s a game-changer for patient engagement and practice growth. This session explores how digital tools can improve case acceptance through clearer communication and optimized workflows. Learn how to streamline your operations and elevate patient care by embracing a smarter, more visual approach to dentistry.

Conference Attendee Lunch

12:20 pm1:45 pm

Conference Attendees scan badge for entrance

Supplier Sponsored CE

12:30 pm1:40 pm

Select from three 30-minute offerings from Colgate, DDS Labs, and vVardis. Session details can be found on the Breakouts page of the website.

Clinical Seminars

1:45 pm4:45 pm

NEW this year are 3-hour CE courses providing in-depth instruction and discussion. Supported doctors enrolled in DMP are encouraged to consider these courses, but they are open on a first-come, first-served basis to all in attendance.

Learning Labs and Clinical Workshops

1:45 pm3:00 pm

These 75-minute clinical and non-clinical offerings allow you to grow clinical, leadership, and business skills. Note: Clinical Workshop courses are limited in capacity and reserved for all supported doctors.

Conference Attendee Break

3:00 pm3:30 pm

Learning Labs & Clinical Workshops

3:30 pm4:45 pm

Regional Connections

4:55 pm5:30 pm

Supported doctors and operations leadership gather by VPO regions

Supplier Social

5:30 pm7:30 pm

Engage with trusted strategic partners during this Social. Open to conference attendees and one guest 21+ years

Stockholder Celebration

6:30 pm9:30 pm

Dinner and program open to Heartland Dental Stockholders and one conference guest 21+ years. Dan Thurmon will deliver a keynote that will leave you inspired and energized.

Saturday, December 6

Conference Attendee Breakfast

7:00 am8:15 am

Conference Attendees scan badge for entrance

Heartland Dental Photo Studio

7:00 am2:00 pm

Professional headshots available for Heartland Dental attendees. *Select times will be posted at the Studio.

Information | Travel Desk

7:00 am3:30 pm

See the team for assistance with conference or travel questions

Supplier Showcase

7:00 am1:45 pm

Visit and engage with more than 60 exhibitors representing strategic trusted partners and Support Office teams throughout the conference.

The Pyramid of Dental Success: Fast-Paced Insights to Elevate Patient Experience

8:30 am10:45 am

Join us for this fast-paced, high-impact session where seasoned leaders unpack each layer of the Pyramid of Dental Success - the framework that powers thriving practices across Heartland Dental. From Patient Flow to Thrive and everything in between, this session, comprised of engaging 10-minute segments, is designed to spark ideas, sharpen your focus, and elevate your impact. You’ll walk away with a deeper understanding of how each of your patients are being treated as they progress through your office and into treatment. Session presenters include DeAnn McClain, Sherianne James, Zach Cherry, Seth Gibree, DMD, Qais Musmar, DDS, and Amber Mendoza, RDH

Conference Attendee Break

10:45 am11:30 am

General Session - Living Beyond Limits

11:30 am12:45 pm

New York Times Best Selling Author Amy Purdy shares her story of resilience and triumph in the face of adversity. Her powerful storytelling is sure to inspire you to embrace your own challenges, break barriers, and unlock your fullest potential.

Conference Attendee Lunch

12:45 pm1:45 pm

Conference Attendees scan badge for entrance

Clinical Seminars

1:00 pm4:00 pm

NEW this year are 3-hour CE courses providing in-depth instruction and discussion. Supported doctors enrolled in DMP are encouraged to consider these courses, but they are open on a first-come, first-served basis to all in attendance.

Learning Labs and Clinical Workshops

1:45 pm3:00 pm

These 75-minute clinical and non-clinical offerings allow you to grow clinical, leadership, and business skills. Note: Clinical Workshop courses are limited in capacity and reserved for all supported doctors.

Couple Photos

6:30 pm10:30 pm

Capture Holiday Party memories with your guest and colleagues

Holiday Party

7:00 pm11:00 pm

Conference attendee and one guest 21+ years enjoy dinner and dancing in this formal attire event. Featured band: Downtown Fever